• Do you spend more time explaining what you do rather than profiting from it?
• Have you ever wondered why the customer did not buy, even after they were excited to hear about your product or service?
• Want to know what your clients really want you to do so they will buy and refer you?
If so you are not alone, I spent five years researching, interviewing and creating costumer focus groups and have discovered six secrets they what you to know, so they will become loyal repeat clients that refer you often.
During our research and interviews we discovered that over 84 % do clients decide to buy in one or a variation of three ways.
1- Referral- From a family, friend or trusted advisor
2- Testimonial- The opine and or experience a third party shared in writing or video
3- Ratings- The grade a third party gave to a businesses product or service.
This made a fact very clear, sales really has nothing to do with price or the product, at least initially, but what others said about it. Have you ever bought anything based on the three choices above. Do you know what your clients are saying that could influence potential new clients? Would you like to inspire them to always be an advocate of your business?
Unlock the first secret here: Pace and Priority